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Explore About Zealdesk & Its Products
Zealdesk is a customer support software company that provides businesses with a platform to efficiently manage customer inquiries and provide excellent customer service.
Zealdesk was founded in 2015 with the mission to streamline customer support processes and enhance customer satisfaction.
The company quickly gained popularity with its innovative approach to customer support, focusing on automation and AI-powered solutions.
In 2017, Zealdesk launched its flagship product, a cloud-based helpdesk software that combines ticket management, knowledge base, and live chat functionalities.
Over the years, Zealdesk has expanded its customer base and established itself as a leading player in the customer support software market.
Today, Zealdesk is trusted by businesses of all sizes, helping them deliver exceptional customer experiences.
Zealdesk's flagship product is a cloud-based helpdesk software that enables businesses to manage customer inquiries, assign tickets, and resolve issues efficiently.
Zealdesk Chatbot is an AI-powered virtual assistant that handles common customer queries, provides instant responses, and escalates complex issues to human agents.
Common Questions Asked by Customers About Zealdesk & Its Products
What is Zealdesk?
Zealdesk is a customer support software company that provides businesses with a platform to efficiently manage customer inquiries and provide excellent customer service.
What features does Zealdesk Helpdesk offer?
Zealdesk Helpdesk offers features such as ticket management, live chat, self-service knowledge base, automation, and reporting.
How does the Zealdesk Chatbot work?
Zealdesk Chatbot is an AI-powered virtual assistant that uses natural language processing to handle customer queries, provide automated responses, and escalate complex issues to human agents when necessary.
Who are the main competitors of Zealdesk?
The main competitors of Zealdesk are Zendesk, Freshdesk, and Help Scout.
How can Zealdesk help businesses improve customer satisfaction?
By providing efficient ticket management, live chat, and self-service knowledge base, Zealdesk helps businesses resolve customer inquiries promptly, leading to improved customer satisfaction.